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Glossary

Insurance Definitions - Explained

WE ADMIT IT!  We are guilty of throwing around insurance definitions as much as anyone.  We try not to, but like most industries, this one has a language all its own.

This section is designed to help you with all of the insurance jargon we tend to throw out in normal conversation.  This list is by no means complete, nor is it as detailed as your insurance contract may be.  But it should give you a hand in understanding some of the terms necessary in our industry.  If you do not find the term you are looking for, just let us know.  We will be happy to get back to you with more information. 

A couple of notes before we get started: 

  • In the interest of space and relevance, we have tried to limit our definitions to those that are not exclusive to (or primarily associated with) group coverage. 
  • For the purposes of this glossary, we will use the following terminology in our definitions:

           Insured – The person who has the insurance coverage
           Carrier – The insurance company with whom the insured is covered by
           Provider – The entity providing the medical care. 

                                         (physicians, hospitals, and other facilities/care givers)

 

LIST OF DEFINITIONS  (click on the term to be directed to the definition)

Balance Billing
Catch-Up Contribution
Cafeteria plan (Flexible benefits plan) (IRS 125 Plan)
Coinsurance
Copayment (Copay)
Deductible
Flexible spending accounts or arrangements (FSA)
Flexible benefits plan
High Deductible Health Plan (HDHP)
Health Reimbursement Arrangement (HRA)
Health Savings Account (HSA)
HSA-Qualified Plan
Gatekeeper
In-Network
Health Care Plans and Systems
Indemnity plan
Preferred provider organization (PPO) plan
Health maintenance organization (HMO)
Point-of-service (POS) plan
Managed care plans
Maximum plan dollar limit (Maximum benefit limit)
Maximum out-of-pocket expense
Medical savings accounts (MSA)
Out-of-Network
Preadmission certification (Precertification)
Preadmission testing
Primary care physician (PCP)
Qualified Medical Expense
Second surgical opinion
Usual, Customary, and Reasonable (UCR)
Utilization review

Balance Billing - the billing of a patient for the difference between the provider’s actual charge and the amount reimbursed (if any) under the patient's insurance plan.

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Catch-Up Contribution – These are additional contributions in to certain types of qualified accounts (401(k)s, HSAs) allowed for individuals age 55 or older. These contributions are allowed in addition to the annual amounts allowed by law.

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Cafeteria plan (Flexible benefits plan) (IRS 125 Plan) – A benefit program under Section 125 (hence the name) of the Internal Revenue Code that offers employees a choice between
permissible taxable benefits, including cash, and nontaxable benefits such as life and health  insurance, vacations, retirement plans and child care. Although a common core of benefits may be required, the employee can determine how his or her remaining benefit dollars are to be allocated for each type of benefit from the total amount provided by the employer. Sometimes employee contributions may be made for additional coverage.

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Coinsurance - A form of medical cost sharing that requires the insured to pay a stated percentage of medical expenses.  Typical coinsurance amounts are 80/20 or 70/30.  In the 80/20 example, the carrier pays 80% of the expense and the insured pays 20% of the expense.  The insured’s costs are usually limited to a certain amount (out-of-pocket maximum).  The coinsurance is usually part of an insurance plan after a deductible

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Copayment (Copay) - A fixed dollar amount (e.g., $20) you must pay directly to the provider at the time the insured receives health care services.

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Deductible - A fixed dollar amount during the benefit period - usually a year - that the insured pays before the carrier starts to make payments for covered medical services. Plans may have both per individual and family deductibles.  Plans may have separate deductibles for specific services. For example, a plan may have a separate (usually lower) deductible before the pharmacy benefits are covered.

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Flexible spending accounts or arrangements (FSA)
- Accounts offered and administered by employers that provide a way for employees to set aside, out of their paycheck, pretax dollars to pay qualified expenses not covered by the employer’s health plan. The employer may also make contributions to the FSA.  Plan funds typically must be used within the given benefit year or the employee loses the money (the dreaded ‘use-it-or-lose-it rule). Flexible spending accounts can also be provided to cover adult daycare, childcare, and parking expenses, but those accounts must be established separately from medical FSAs.

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Flexible benefits plan– See “Cafeteria Plan”  

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High Deductible Health Plan (HDHP) – A health insurance plan that has a high deductible, which does not cover the initial costs or all of the costs of medical expenses.  The deductible requires the insured to pay ‘first dollar’ of a medical expense before the insurance comes in to play.  The plan may or may not be a Qualified High Deductible Health Plan.

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Health Reimbursement Arrangement (HRA) – A health care spending account funded by
the employer.  These funds may be used for medical expenses associated with the plan.  Generally, these funds are retained by the employer if they are not used.  Unspent funds may be carried over to the next year, but cannot be taken with you if you leave the company.

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Health Savings Account (HSA) – An account established by an individual that has “HSA-qualified” health insurance coverage for payment of out-of-pocket expenses tax-free.

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HSA-Qualified Plan – A health plan that meets federal requirements regarding minimum
deductibles, maximum out-of-pocket expenses, covered benefits and preventive care.  An HSA-qualified plan allows an individual that has coverage under this type of plan eligible to contribute to a Health Savings Account (HSA).

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Gatekeeper - Under some health insurance arrangements, a gatekeeper is responsible for
the administration of the patient’s treatment; the gatekeeper coordinates and authorizes all medical services, laboratory studies, specialty referrals and hospitalizations.  Your Primary Care Physician is typically considered your Gatekeeper.

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In-Network – Care provided by health care professionals and facilities that have entered into an agreement with your insurance carrier to provide services to you and accept a negotiated fee for the services provided.
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Health Care Plans and Systems – These are just a few of the more popular types of health plans available.

Indemnity plan - A type of medical plan that reimburses the insured and/or provider as expenses are incurred.  There is usually a list of procedures or events that are covered by the plan along with a schedule of benefits (payments) for those procedures/events.

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Preferred provider organization (PPO) plan - An plan where coverage is provided to participants through a network of selected providers. The insured members may go outside the network, but could incur additional costs in the form of higher deductibles, higher coinsurance rates, higher out-of-pocket expense limits or non-discounted charges from the providers.

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Health maintenance organization (HMO) – This type of plan has numerous variations, but in its most popular form, it is a health care system that contracts with multiple physician groups to provide services to its insureds (HMO members). The physician groups may provide services to both HMO and non-HMO plan participants.  Generally there is no coverage for insured members who seek care outside of the plan’s network of providers.

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Point-of-service (POS) plan - A POS plan is an "HMO/PPO" hybrid; sometimes referred to as an "open-ended" HMO when offered by an HMO. POS plans resemble HMOs for in-network services, but services received outside of the network are usually reimbursed in a manner similar to conventional indemnity plans (e.g., provider reimbursement based on a fee schedule or usual, customary and reasonable charges).

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Managed care plans

– An umbrella term used to identify plans that generally provide comprehensive health services to their members, and offer financial incentives for patients to use in-network providers. Examples of managed care plans include:

 


              Health maintenance organizations (HMOs),
              Preferred provider organizations (PPOs),
              Point of service plans (POSs).

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Maximum plan dollar limit (Maximum benefit limit) - The maximum amount payable by the carrier for covered expenses for the insured and each covered dependent while covered under the health plan.  Plans can have a yearly and/or a lifetime maximum benefit limit.  Typical lifetime maximum benefits for individual plans are in the range of $1 million to $5 million per individual.

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Maximum out-of-pocket expense - The maximum dollar amount a member is required to pay out of pocket during a year. Until this maximum is met, the plan and member share in the cost of covered expenses. After the maximum is reached, the insurance carrier pays all covered expenses, often up to a lifetime maximum. (See previous definition.)

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Medical savings accounts (MSA) – Savings accounts designated for out-of-pocket medical expenses. An older type of savings account that was a precursor to the current Health Savings Accounts (HSAs).  

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Out-of-Network - Providers that have not entered into an agreement with your carrier to provide services to you and have not accepted a negotiated fee for the services provided.  These providers may charge their full price (no discount) for these services. The insured’s carrier may not pay these full charges. This puts the insured at risk for balance billing.  NOTE:  Not all insurance contracts include out-of-network care as a covered benefit.  In those cases, there is no coverage by your carrier if you go out-of-network.

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Preadmission certification (Precertification) – A cost management strategy that requires an authorization for hospital admission be given by a carrier to an insured prior to hospitalization. Failure to obtain a preadmission certification in non-emergency situations can result in the reduction or elimination of the carreier’s obligation to pay for services rendered.  

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Preadmission testing - A requirement designed to encourage patients to obtain necessary diagnostic services on an outpatient basis prior to non-emergency hospital admission. The testing is designed to reduce the length of a hospital stay.

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Primary care physician (PCP) - A physician who serves as an insured’s primarycontact within the health system. In a managed care plan, the primary care physicianprovides basic medical services, coordinates and, if required by the plan, authorizes referrals to specialists and hospitals.

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Qualified Medical Expense – An expense that is allowed to be paid tax-free from an FSA, HRA or HAS.  Section 213(d) of the federal Internal Revenue Code governs what can be a qualified medical expense. You can get more information about the types of expenses that are considered ‘qualified’ from IRS Publication 502 (available at www.irs.gov).

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Second surgical opinion - A cost-management strategy that encourages or requires an insured to obtain the opinion of another doctor after a physician has recommended that a on-emergency or elective surgery be performed. Programs may be voluntary or mandatory in that reimbursement is reduced or denied if the participant does not obtain the second opinion.

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Usual, Customary, and Reasonable (UCR) - Base amount that carriers generally use to determine how much will be paid for services that are reimbursed under a health insurance plan.  You are most likely to encountered this term when you go out-of-network for care. 

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Utilization review - The process of reviewing the appropriateness and quality of care provided to patients. Utilization review may take place before, during, or after the services are rendered.

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Richmond, Virginia 23233
Phone: 804.658.2440
Toll-Free: 877.381.6935
Fax: 877.381.6930
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